Returns & Care
Returns
We carefully inspect every item before it leaves our hands. We don’t accept returns, but if we make a mistake with your order or something isn’t right with your item, please contact us at contact@ivyleaguestitches.com. We’ll work with you on a resolution.
Printed apparel
- Wait 24 hours before the first wash.
- Turn the garment inside out. Machine wash cold on a gentle cycle with mild detergent.
- Do not use bleach or fabric softener.
- Hang dry when possible, or tumble dry on low heat.
- Do not iron directly over the printed design. Do not dry clean.
Sticker application
- Clean the smooth surface with soap and water or a mixture of equal parts rubbing alcohol and water. Let it dry fully.
- Peel away the backing, making sure the design stays on the transfer sheet.
- Position the sticker and press it onto the surface from one side to the other.
- Rub firmly across it two to four times with a squeegee or similar flat tool.
- Slowly peel away the transfer sheet. If part of the design lifts, press it down again before removing the sheet.
Tumbler care
- Wash with warm, soapy water before first use and after each use.
- Rinse and let dry with the lid off.
- Do not put the tumbler in a dishwasher, microwave, or freezer. Do not soak it or expose it to high heat.
Hand-stitched sweater care
- Hand wash in cold water.
- Do not use bleach.
- Hang dry. Do not machine dry.